The UX Researcher role helps drive strategic and tactical iteration of our products by conducting research, performing usability studies, and evaluating and presenting qualitative and quantitative data to help the Product and UX team better understand what would make a userβs experience more intuitive and successful.
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Drive user-centered insights by collaborating with Marketing, Product, and Design teams to uncover actionable user insights for impactful decision-making. Empower stakeholders with clear, data-driven insights into user behaviors, needs, and pain points. Define, track, and communicate key UX metrics and KPIs to inform conversion and business strategies. Design and conduct research; plan, execute, and analyze qualitative and quantitative research studies.
The Insights team seeks a motivated individual with a strong UX research background to serve as a full-time contractor. Managing the full life cycle of a study (research planning, recruiting, fielding, analysis, and reporting). Collaborating with relevant stakeholders to drive highly actionable and meaningful insights to inform product and feature directions.
This Senior Product Designer will play a key role in building and developing our credit building hub, while maintaining cohesion with our other fintech tools, and our overall Super.com product ecosystem. Looking for a strategic thinker who is comfortable with ambiguity, and can translate clear strategies into designs that meet our user needs and drive business impact.